Shipping Information – Melloty

Shipping Information

Free Shipping Policy

We currently offer free standard shipping for orders of 2 items or more.
For orders with fewer than 2 items, a $5.99 shipping fee applies. This fee may vary slightly depending on your location.

Shipping Options

We offer two shipping methods: S.F. Express and DHL Express.

  • S.F. Express delivers internationally by handing off the package to your local postal service after arrival.
    For example:
    • US: USPS
    • UK: Royal Mail
    • Australia: Australia Post
  • DHL Express provides premium express service.
    However, as a commercial courier, customs duties or taxes may apply, which are the customer's responsibility.

Taxes & Duties

Customers are responsible for any import duties, customs fees, or local taxes imposed by the destination country.

If you paid tax during checkout, there should be no further charges upon delivery. If you are asked to pay again, please contact us immediately.

Processing & Shipping Time

  • Processing Time: 1–2 business days
  • Standard Shipping: 7–14 business days
  • Express Shipping: 3–5 business days

Shipping times may vary depending on your location and external factors. We will update you if any delay occurs.

Tracking

You will receive a tracking number via email once your order ships.
You can track your order at 17track.net.
Carriers: S.F. Express / DHL / EMS

Need help?

If you have any questions about shipping or delivery, please contact us. We’re here to help!

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