Mist Knot

Melloty Phone Cases

Melloty cases adopt a Dual-Layer structure for heavy-duty protection. The outer part is a hard-shell made from polyester and coated in a premium spray before undergoing the colouring process for a more vibrant finish. The inner part is constructed with a soft rubber material (TPU) that specializes in curbing the impact of drops. 

Mist Knot

Where ethereal meets edge. Whispering watercolor gradients bleed into deconstructed silk textures, crowned with a semi-opaque bow that appears suspended in morning fog. Matte finish for tactile poetry.

Free Shipping Site-Wide - Limited Time!

Delivery time：7-14 business days after dispatch

We offer fast and reliable shipping to ensure that you receive your order as soon as possible. All orders are processed within 1-3 business days and shipped via our trusted carrier partners.

Please note that shipping times may vary depending on your location，the shipping method selected at checkout and circumstances beyond our control as well.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@melloty.com. Please note that returns will need to be sent to the following address: 48 Antonini Ct, Maple, Ontario, Canada L6A 4A8

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@melloty.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@melloty.com.